About Us » Competitive Advantage

Competitive Advantage

IT departments face an increasingly complex set of challenges in today’s digital world, where enterprises increasingly depend on them to make their businesses competitive, agile, innovative and transparent.  The transformation is expected not only in the existing day-to-day operations but also in re-aligning the business model, ensuring high end user experience, cost containment through process automation, service portfolio optimization, and stringent availability requirements.

DCM’s service portfolio is designed to help businesses improve efficiency and effectiveness of their traditional IT infrastructure operations through automation and process improvement. We have perfected a system which aligns people, process and services, to meet the high expectations of our enterprise customers.  Our services, leverages economies of scale and in–house expertise to provide cost reduction benefits, reduced deployment times, and better alignment of IT functions with business goals. Our value proposition is to integrate human resources, quality processes, and expertise in diverse infrastructure technologies to provide services with specific emphasis on "time to market" and "cost to market."

DCM’s technical team, with deep domain knowledge and industry leading expertise, ensures personalized client management. Our strategic OE partnerships ensure solutions around the latest technologies and helps address your specific needs. Our customers range from USD 300 million to USD 20 billion, and all of them find these things important for their business needs. More than 85% of our business happens through repeat orders.  

  • We are flexible in our business dealings and we help adjust your systems and processes so that you have the least    disruptions in your operations.
  • Being a niche player focused on cloud / infrastructure and digital initiatives - you are not among a thousand other customers from different domains – you are extremely important to us and therefore get personalized attention.
  • We have more than 1000 man-years of technical experience across a wide range of domains in cloud / Infrastructure and digital   – you get a partner who has “been there – done that” and is experienced to take care of your projects. 
  • Being present in India and US, we can cover your needs across multiple time zones – near shore / off shore and onsite – you get access to our pool of architects, consultants and help desk/ service desk specialists round the clock.