Data Center Services

Customers today are no longer bothered about their infrastructure being available.They are bothered about their “service” being available. Over the last decade multibillion dollar enterprises have entrusted their IT infrastructure &  operations  for ensuring that their IT services are available to the business users.

We help simplify, optimize, standardize and automate your IT I & O by simplifying deployment, reduce management complexities, build a foundation for automation and administration of data centers which result in 

• Reduced IT infra expenses
• Improved end-user efficiency by cutting downtime
• Increased IT productivity

Our data center management services include the following:

Monitoring Services

DCM Monitoring services encompass use of different tools to monitor the health and performance of Systems, Network, Storage devices, Operating Systems, Applications, Databases, and Backups. This gives a top level visibility to management of IT components in a data center and helps in taking on public and private cloud proactive steps in identifying and resolving issues even before they occur and help prevent critical impact on business.

Specialists at our NOC facility are equipped to monitor the customer’s IT infrastructure on a 24x7 basis and help achieve desired IT service level goals.  Our expertise is on tools like SolarWinds, Splunk and IBM Netcool.

Automate responses for faster diagnosis and recovery

When you are trying to isolate problems and recover from them, you normally use a standard diagnostic approach. However, this may actually slow your response time, since it often involves manual processes and notification delays. DCM can help speed things up. We provide IT process automation (ITPA) that responds to events as you would manually, using standard diagnosis, escalation and remediation processes. This helps reduce workload and lets you complete resolution more efficiently.

Server Management

Server related services include remote and onsite administration and management of  Operating Systems, application infrastructure, solution design, implementation, migration, upgrade, and steady state remote support. Our services include:

Design And Deployment of IT infrastructure

Our Services include Implementation, configuration, up- gradation, migration, advance troubleshooting, performance tuning, Virtualization, OS security, hardening of OS like AIX, Linux, Solaris, HP UX and Windows.

Steady State support

DCM also provides steady state support onsite or remotely, to administer & manage IT Infrastructure, on a 24x7 basis, delivered by our team of specialists and SMEs. We have a fully equipped, 24x7 operations center (NOC) and secure network infrastructure for delivery of remote support to our customers. 

Storage Management

Storage used to be simple. Today, it is measured in TBs (Terabyte) and PBs (Petabyte) and it continues to evolve. Customers have storage “on –prem” & “ on cloud applications which use both .

Our services include:

• Plan, design, build, implement and administer solutions using the industry best practices and most trusted storage systems and software from IBM, HP, Hitachi, EMC and Netapps.
• We have vast experience in configuration, up-gradation, migration, consolidation and advance troubleshooting of Storage Systems.
• Evaluating & recommending different types of cloud storage
• Cloud Integration
• Performance tuning

Backup & Recovery Services

The scale of data today, it’s value to enterprises and legal compulsions have highlighted the strategic importance of sound data management. Today, you need faster access to larger data for longer periods. 

Backup is central to data management. You need to guarantee you can recover data when it is deleted, destroyed, or disappears. Archiving has taken on new urgency as regulations like HIPAA, Sarbanes-Oxley and FRCP continue to change the rules for long-term data storage. We offer a wide range of proven data backup solutions.

Our services include:

• Designing cloud back-up using public cloud
• Design, Implementation, configuration, up-gradation, migration and advance troubleshooting of enterprise backup solution like IBM Spectrum Protect, HP Data protector, Legato, EMC Avamar and Symantec Netbackup.
• Architecting and Implementing Disaster Recovery solutions.

Facility Management

Increasing efficiencies,reducing costs and maintaining availability are top priorities for today’s data center administrators. We have expertise in managing data center facilities on a multi-platform environment.

We coordinate and manage PAC, BAS, Security, Fire Suppression Systems, Power, CCTV, Access Management Systems, etc.