Job Details

Job Details

Computer Analyst L2
Posted On
Job Location
Delhi NCR
No. of Positions

Job Description –

Looking for Computer Analyst L2

  • Documents, monitors, reports, and manages the resolution as part of problem management.
  • Provides Advanced technical support to end users when cases are escalated from peer engineers and technical support professionals.
  • Integrates computer solutions into core computer services. g. DNS, DHCP, Active Directory, Security Solutions.
  • Automate Installations, configurations, and updates to computer platforms.
  • Actively participates in the identification of new user needs or program enhancements.
  • Writes, reviews and/or maintains technical documentation.
  • Accountable for changes to the Windows Operating System to improve performance and reliability
  • Reports weekly status on projects
  • Attends weekly staff meetings
  • Manages Company risk relative to position




  • Bachelor’s Degree or comparable education/training (additional Four years’ experience in lieu of degree). Where education is substituted for experience, HS Diploma or GED from accredited institution, required.
  • Ability to demonstrate strong Communication and Presentation skills
  • 2+ years of experience with windows operating systems, deployment tools and architectures, computer platforms, computer vendor management, Active Directory support, DNS, DHCP and print services; creating, managing, and deploying Active Directory Group Policy Objects (GPOs) and associated custom GPO templates for the virtual environment and Roaming profiles, virtualization, power shell, and other scripting tools.
  • OS Deployment tools and architecture. g. Acronis, System Center, Flexera, MDT
  • Advanced Adaptability to fast changing environment.
  • Independent Analytical Thinking. Breaking down large complex problems into smaller components and addressing each component as a method to resolution to the larger problem. 
  • Experience resolving computer system issues





  • Experience in Windows 7/10 Pro/Ent troubleshooting.
  • Experience with Deployment, Patching and MDM solutions.
  • Experience with scripting in PowerShell and CMD shell.
  • Experience in Microsoft 365 use and support.
  • Experience in Financial/Banking industry.

Skills Required – Computer Analyst

UG: Any Graduate - Any Specialization
PG: Any Postgraduate - Any Specialization

Shift timings – Under 24/7 working environment (with rotating shifts)