Job Description –
Looking for ICD developer-L3
- Incident
- SR
- Asset
- Database Configuration
- Change and Problem
Major work is on updating/Change of Incident and SR Workflows as per client requirement and the resource should have following skills from Incident/Workflow point of view:
Workflow application
1)Task node
2) Interaction node
3) Wait node
4) Condition node
5) Sub process application"
Domain Application
Action Application
SLA application
Communication Template
Escalation application
Database Configuration application
External system application to upload data
People application
Person group application
Classification application
Skills Required – ICD
Qualification–
UG: Any Graduate - Any Specialization
PG: Any Postgraduate - Any Specialization
Shift timings – Under 24/7 working environment (with rotating shifts)
