Job Details

Job Details

Title
ICD developer-L3
Posted On
2021/08/10
Experience
5+
Job Location
Delhi
No. of Positions
01

Job Description –

Looking for ICD developer-L3

  1. Incident
  2. SR
  3. Asset
  4. Database Configuration
  5. Change and Problem

 

Major work is on updating/Change  of Incident and SR Workflows as per client requirement and the resource should have  following skills from Incident/Workflow point of view:

 

Workflow application
1)Task node
2) Interaction node
3) Wait node
4) Condition node
5) Sub process application"
Domain Application
Action Application
SLA application
Communication Template
Escalation application
Database Configuration application
External system application to upload data
People application
Person group application
Classification application

 

Skills Required – ICD

Qualification–
UG: Any Graduate - Any Specialization
PG: Any Postgraduate - Any Specialization

Shift timings – Under 24/7 working environment (with rotating shifts)