Case Studies
Helping a client migrate from an On-Prem Analytic Platform to Cloud using Power BI
Our client is a consumer finance company specializing in providing a variety of
personal loans, automobile loans, and retail merchant sales finance services. For a
finance company one of the key parameters of success is the quality of their loan book.
A “Single Pane of Glass” view of all the ITOps using Open Source
A global travel portal was facing a major challenge of monitoring disparate IT tools in
their system. They had more than 2500 servers and more than 50 IT Ops tools and
utilities being used to manage the servers, applications and networks.
Helped the largest E-Commerce for multiple backup across regions
Our customer is a E-Commerce based trading site for metals and nonmetals. Being an E-Commerce site, they were heavily dependent on their applications and their networks for support of the business.
Implementation of Patch management Solution for an International Bank
A Large multinational consulting company with deep skills in building applications for
the BFSI industry got an order from a renowned bank in Mauritius. The bank was
looking or overhauling their banking applications.
Cloud Disaster Recovery service for Visa & Passport Company
Our client is a services company based out of India. They operate a lot of services under the mission mode projects of the government of India. Using the experience gained through their experience in India, they decided to bid for the Visa process outsourcing for one of the European countries.
End to End Application Monitoring
Our customer is a part of Ministry of defense and is a global company operating from more than 300 locations from which users are conducting their critical and routine transactions on their SAP and other applications.
Helped company managing their Data Center with costs constant
Customer is an Indian brand which started with trading of electrical equipment. The company decided to invest in manufacturing of various electrical equipment and white goods and create a brand.
Helped a gas utility company with Managed Services of a Data Center
Our client is an Indian gas utility company that supplies gas in one of the largest cities in India. Being a public sector utility they are given a fixed margin over the cost of the natural gas that they sell as CNG and PNG.
Secured Network Implementation for Defense Establishment
The customer is a defense organization which has more than 50 primary locations across the country. They wanted to set-up a command control center to ensure there was complete coordination between all the primary locations and the IT environment was made more secure.
IBM ITSM Implementation at a Municipal Corporation
The customer has a metro area network across all the wards in the city. They have one Data Center and one DR site. All the citizen services, SAP ERP and supplier services are managed through the data center.
Assisting Partners for ITSM Managed & Implementation Services
Our partner is a large multi-billion dollars, public listed, system integrator with strengths pre-dominantly engineering and construction. They pick up complete projects for building refineries, power plants, docks etc.
IT Service Management at a Defense Establishment
Our client is a defense establishment with more than 700 locations. They were doing a tech refresh for all their IT applications and decided to implement SAP for implementing the HR, procurement and other processes.
Helped Partners by Providing AppDynamics Implementation & Managed Services
Our partner is a mid-size company which specializes in acquiring customers for AppDynamics. They were among the first companies which invested in building capabilities around AppDynamics.
Patch Managed Services
Our client is a North America based IT automation giant. They operate from more than a 50 locations in North America. In additions to their offices they also have a field force which is spread across the United States and Canada.
We were already providing them with managed services on the complete stack from the operating system (IBM AIX, MS Windows), networks, storage(IBM/EMC), mail (Lotus Domino) databases (Oracle) hyperviser (VMWare), service desk (ServiceNow).
Migration to VMware Infrastructure
Our client is a North America based IT automation giant. They operate from more than 50 locations in North America. In additions to their offices they also have a field force which is spread across the US and Canada.
While the critical servers in the customer’s environment were on IBM AIX there were hundreds of Intel based servers all across the company.
ServiceNow Implementation Services
Our client is a North America based IT automation giant. They operate from more than 50 locations in North America. In additions to their offices they also have a field force which is spread across the US and Canada.
With so many offices their major tool for communication was email. However, with multiple emails floating it would get difficult to put a priority on workflows, which increased the cycle time of closing even mundane issues.
ServiceNow Managed Services
Our client is a North America based IT automation giant. They operate from more than 50 locations in North America. In additions to their offices they also have a field force which is spread across the US and Canada.
Managed IT Services
The QSR business is extremely competitive in India. While the market is huge, the
number of chains and local specialty restaurants are all looking at the wallet share of the
customer.
Helped Customer cut costs with our auto-scaling DR solution on the Cloud
Our customer is one of the largest two wheeler manufacturers in the world. They have plants in different parts of India as well as in multiple countries. Their operations are run centrally from their data center in India. The customer is completely on SAP for the ERP operations.
Helped Financial Company to Migrate IT Infra on Cloud
Our customer is an international financial services company. Their India center is a back office which provides support services in various areas like HR, IT etc. While the company is Europe based, it has offices across the globe. Their main Data Center is in Europe while the DR was in Asia.
Helped a data analytics company in securing their end points
Our customer is an international data analytics company with an offshore center in India. The firm provides services in the areas of Predictive analytics, CRM analytics, Market Research, Marketing Mix, Artificial Intelligence etc.
Helped Fintech Company to get all its Endpoint compliant within 60 days
During the demonetization in India in November 2016 the load on digital wallets and e-payments companies rose dramatically. There was a paucity of currency and the government was pushing for digital payments.
End to End Data Center Management
Our client is an Indian cooperative society that manufactures fertilizer, mainly urea. They have been promoting the use of bio-fertilizers since many years. They have three units to manufacture bio-fertilizers.
Application Monitoring Management
Our customer is a part of Ministry of defense and is a global company operating from more than 300 locations from which users are conducting their critical and routine transactions on their SAP and other applications.
Disaster recovery on Cloud
Our customer is one of the largest two wheeler manufacturers in the world. They have plants in different parts of India as well as in multiple countries. Their IT operations are run centrally from their data center in India.
Data Centre Consolidation & Virtualization
An International provider of outsourced legal services, with global delivery centers in Europe, the US and India hired DCM tocreate a more stable and scalable IT infrastructure for delivery of its applications. DCM’s solution involved VMware vSphere 5.5 which provides a virtualization platform that increases scalability, availability, and manageability of IT infrastructure
Implementation of a virtual desktop Infrastructure (VDI)
For a reputed and large Medical College, we were hired with the objective of improving and simplifying desktop management and delivering a world class end user experience. The solution entailed virtual desktop infrastructure (VDI), and VMware View was chosen due to the overall strength of the offering.
24x7 Oracle Database Admin Support, RAC & ASM projects
We were mandated to create a stable and scalable infrastructure for delivery of IT applications and database systems for a large auto manufacturer. The organization experienced sustainedand very strong data growth over a five year period, with business volumes further increased through acquisition. DCM’s solution entailed Oracle 11gr2, ASM and RAC so as to provide a virtualization platform that increases scalability, availability, and manageability of IT infrastructure.
Remote Implementation of end to end Messaging and Collaboration Solutions
A conglomerate based out of North America wanted us to provide end to end messaging and collaboration solution for 25,000 clients, starting right from solution designing, Implementation, configuration, fine tuning and thereafter required steady state support. DCMs solution architects reviewed the clients existing Infrastructure and messaging requirements and planned the cost effective, secure and robust messaging & collaboration system based on IBM Notes/Domino.
24x7 Critical Datacenter Operations
We were engaged by the leading two wheeler manufacturer to manage their data center activities. SAP ERP,VMware and Oracle are the main technology drivers in the clients IT ecosystem.We successfully implemented various IT infra monitoring and management tools to automate the monitoring and management of servers thereby reducing down time and helping in faster problem identification, resolution and RCA.
24x7 Steady State Support by DCM on Endpoint Solutions
Our customer a manufacturer of electronic products, cameras and office equipment such as printers, photocopiers, and fax machines. Head- quartered in North America, engaged DCM to provide steady state support on IBM®End Point Manager (IEM). We were required to providecomplete end to end IBM Endpoint management and administration support remotely on a 24x7 basis.
Application Virtualization - Citrix XenApp
For a large Office equipment company operating in more than 200 countries and regions.theDCM team of Application and Server Virtualization specialists was involved in understanding , analyzing and providing a solution for a virtualized platform.
Implementation Expertise by DCM on Endpoint Solutions
For a multinational beverage giant based out of USA, we were engaged to implement a solution involving IBM®End Point Manager (IEM). We helped the customer consolidate and implementedend point manager remotely from our NOC and enabled them to migrate from their existing legacy applications.
Implementing High Availability environment for IMAP/POP3 users
We were engaged by an office automation conglomerate based out of North America, to design and configure the clients infrastructure for hosting IMAP and POP3 applications and making them accessible from a variety of IMAP/POP clients.